Risolve
Risolve is a complete cloud solution that digitizes and optimizes the management of technical interventions. From ticket creation to invoicing, every phase of the process is tracked and simplified, improving team efficiency and customer satisfaction.
Key Features
Intuitive ticket creation and assignment
Intervention planning with integrated calendar
Mobile app for field technicians
Digital work report management
Automatic invoicing and advanced reporting
Customer portal for request monitoring
Who Is It For?
Risolve is the ideal solution for...
Maintenance Companies
To efficiently manage technical teams and scheduled or on-call interventions.
Facility Management
To centralize intervention requests for properties and infrastructures, ensuring rapid response times.
Technical Support Teams
To track and resolve customer support tickets in a structured and professional manner.
Concrete Use Cases
Discover how Risolve can solve real problems and optimize workflows.
Urgent Repair Management
A customer reports a fault via the portal. The system creates a ticket, assigns it to the nearest available technician, who receives the notification on their mobile app and can intervene immediately.
Scheduled Preventive Maintenance
Plan maintenance cycles for customer equipment. The system automatically generates tickets as the deadline approaches, ensuring no maintenance is missed.
Traceability and Invoicing
The technician fills out the digital report directly from the app, attaching photos and the customer's signature. The administrative office receives the data in real-time and can generate the invoice with one click.
"Since using Risolve, we have reduced the time spent on administrative management of interventions by 40%, and our customers are more satisfied than ever thanks to the transparency of the portal."
Marco Bianchi
Operations Manager, Swiss Facility Services
Interested in Risolve?
Request a free demo and discover how our solution can transform the way you work.