Question 1

What exactly does 'AI-First approach' mean?

Accepted Answer

The AI-First approach means putting artificial intelligence at the center of every project's strategy from the beginning. We don't consider AI as a subsequent addition, but as the fundamental engine to create operational efficiency, advanced personalization, and lasting competitive advantage. We analyze how artificial intelligence can solve specific business challenges right from the ideation phase, ensuring scalable and ROI-oriented solutions.

Question 2

Who is Vudu and what do they do in Switzerland?

Accepted Answer

Vudu Tech Solutions is a leading AI studio based in Camorino, Ticino, Switzerland. We specialize in developing software with artificial intelligence for Swiss SMEs and international companies. We offer web development, mobile app development, AI automation, strategic consulting, and digital transformation. Our team of experts works with companies throughout Switzerland and internationally to implement custom AI solutions that generate measurable results.

Question 3

Why choose an AI agency in Switzerland?

Accepted Answer

Choosing an AI agency in Switzerland offers significant advantages: in-depth knowledge of the Swiss market and local regulations (GDPR, data protection), multilingual support (German, French, Italian, English), on-site support and in-person consulting when needed, understanding of the specific needs of Swiss SMEs, and long-term partnerships with immediate availability. We guarantee compliance with Swiss data protection standards and hosting on certified Swiss or European servers.

Question 4

What is the difference between Vudu and other AI agencies?

Accepted Answer

Vudu is a pure AI-First studio, not a web agency that 'also does AI'. Key differences: 1) We develop proprietary AI-based products, not just consulting services. 2) Our team is 100% composed of AI and machine learning specialists. 3) We create autonomous AI agents and custom GPTs, not just simple chatbots. 4) We use cutting-edge AI technologies (GPT-4, Claude 3, LangChain). 5) Exclusive focus on measurable ROI with concrete KPIs. 6) Transparent pricing from CHF 15,000. 7) International experience with Swiss quality.

Question 5

Do you work internationally or only in Switzerland?

Accepted Answer

While we are based in Switzerland, we work with clients internationally. We have experience with projects in Europe, North America, and globally. We offer remote consulting and development services, with the possibility of on-site visits for strategic projects. Our multilingual team (English, German, French, Italian, Spanish) allows us to effectively communicate with international clients while maintaining Swiss quality and precision standards.

Question 6

What artificial intelligence services do you offer?

Accepted Answer

We offer a complete range of AI services in Switzerland and internationally: development of intelligent chatbots with conversational AI, business process automation (RPA), predictive data analysis, development of web and mobile applications with integrated AI, strategic consulting for AI adoption, integration of AI systems with existing infrastructures, and custom solutions for specific sectors such as finance, healthcare, and retail. Each solution is designed to reduce operational costs by up to 40% and increase efficiency.

Question 7

How much does it cost to develop an AI solution in Switzerland?

Accepted Answer

The cost to develop an application or website with artificial intelligence in Switzerland varies from CHF 15,000 for MVP (Minimum Viable Product) projects to CHF 150,000+ for complex enterprise solutions. Factors that influence the price include: AI complexity, number of integrations, custom UX/UI design, and required features. We offer a free initial consultation to analyze your needs and provide transparent and detailed quotes.

Question 8

How can artificial intelligence help my company?

Accepted Answer

Artificial intelligence can radically transform a company through: automation of repetitive tasks (up to 80% time reduction), AI chatbots for 24/7 customer support in multiple languages, predictive analysis for data-driven decisions, supply chain and inventory management optimization, customer experience personalization, operational cost reduction up to 40%, and team productivity increase. We develop scalable solutions adapted to your specific needs and budget.

Question 9

Do you offer web and mobile app development?

Accepted Answer

Yes, we offer complete web and mobile app development services with advanced AI integration. For web: responsive websites, e-commerce, progressive web apps (PWA), analytics dashboards. For mobile: native iOS and Android apps, cross-platform apps with React Native, apps with on-device AI. Each project includes modern UX/UI design, SEO and performance optimization, integration with existing systems, and continuous maintenance.

Question 10

How long does it take to develop and deliver an AI project?

Accepted Answer

Development times vary based on complexity: an MVP (Minimum Viable Product) with basic AI features requires 4-8 weeks, a complete web or mobile application with integrated AI requires 3-6 months, while enterprise solutions with custom AI and complex integrations require 6-12 months. We use Agile methodology with 2-week sprints for incremental deliveries and maximum transparency.

Question 11

Do you work with startups and SMEs or only large companies?

Accepted Answer

We specialize in helping Small and Medium-sized Enterprises (SMEs) and startups integrate artificial intelligence. 70% of our clients are Swiss and international SMEs. Our solutions are scalable and customized to adapt to budgets and needs of companies of all sizes. We also offer flexible pricing models: fixed-price projects, sprint development, and equity partnerships for promising startups.

Question 12

Do you offer strategic AI consulting?

Accepted Answer

Yes, strategic AI consulting is a fundamental part of our offering. We help you: identify the highest-impact opportunities for AI integration in your company, define a clear and achievable digital transformation roadmap, evaluate the potential ROI of different AI solutions, train your internal team on AI use, and implement best practices for data governance and security. We provide ongoing support to ensure long-term success.

Question 13

What AI technologies do you use for software development?

Accepted Answer

We use the most advanced and reliable AI technologies: GPT-4 and Claude for conversational and generative AI, TensorFlow and PyTorch for custom machine learning, LangChain for LLM orchestration, React and Next.js for modern web interfaces, React Native for cross-platform mobile apps, Python for AI backend and data science, and integrations with APIs from OpenAI, Anthropic, Google AI. We select the best technologies based on your specific project needs.

Question 14

What are AI agents and how can they help my company?

Accepted Answer

AI agents are autonomous intelligent systems that can perform complex tasks without continuous human supervision. Unlike simple chatbots, our AI agents can: make autonomous decisions based on real-time data, orchestrate multi-step workflows across different business systems, continuously learn from interactions to improve performance, integrate with CRM, ERP, and business databases, and automate end-to-end processes such as order management, customer service, and data analysis. Our AI agents reduce operational costs by 40-60% and operate 24/7 without interruptions.

Question 15

Do you develop custom GPTs and custom LLMs for companies?

Accepted Answer

Yes, we specialize in developing custom GPTs and custom Large Language Models (LLMs) for companies. We create AI models trained on your specific business data for: customer support with detailed product knowledge, automatic generation of technical and marketing content, analysis of legal documents and contracts, internal support for employees with company knowledge base, and specialized translation for your sector. Our custom GPTs guarantee 95%+ accurate responses and integrate seamlessly with your existing systems.

Question 16

What AI-based products do you develop?

Accepted Answer

We develop proprietary AI-based products for various sectors: 1) Intelligent automation platforms for SMEs with AI agents that manage complex workflows. 2) Predictive analysis systems for retail and e-commerce with sales forecasting and inventory optimization. 3) Multilingual conversational AI chatbots with advanced context understanding. 4) Virtual assistants for the healthcare sector with appointment management and automatic triage. 5) Document intelligence solutions for automatic analysis of contracts, invoices, and legal documents. All our products are customizable and white-label.

Question 17

Do you offer advanced AI automation?

Accepted Answer

Yes, our AI automations are significantly more advanced than basic solutions. We develop end-to-end intelligent automation systems with: AI agents that orchestrate multi-system processes (CRM, ERP, email, databases), RPA (Robotic Process Automation) with machine learning for complex tasks, workflow automation with autonomous AI-based decisions, deep learning integration for image and document recognition, and predictive automation that anticipates business needs. Our automations reduce operational costs by 40-60% and operate 24/7 with 95%+ accuracy.

Question 18

How do you ensure data security and privacy with AI?

Accepted Answer

Data security and privacy are absolute priorities. We implement: full compliance with GDPR and Swiss data protection regulations, end-to-end encryption for all sensitive data, hosting on certified Swiss or European servers, data anonymization for AI training, regular security audits and penetration testing, granular access controls and multi-factor authentication, and automatic backups with disaster recovery. We guarantee maximum transparency and full control over your data.

Question 19

How much does an AI implementation really cost for a Swiss SME?

Accepted Answer

Costs vary but are scalable. An MVP (Minimum Viable Product) like an internal chatbot starts at 15,000-20,000 CHF. Complex enterprise transformation projects or custom products range between 50,000 and 100,000+ CHF. However, our focus is on ROI: we design solutions that pay for themselves in 6-12 months through labor savings and efficiency gains.

Question 20

How do you calculate the ROI of an AI project?

Accepted Answer

We use precise frameworks: we calculate the hourly cost of current manual processes multiplied by annual volume, comparing it with AI development and maintenance costs. We also consider 'soft' metrics like human error reduction (risk mitigation), customer response speed, and employee satisfaction. We always provide a projected ROI estimate before starting.

Question 21

Are there hidden costs in Cloud vs On-Premise?

Accepted Answer

We carefully analyze TCO (Total Cost of Ownership). Cloud (Azure/AWS) has recurring OpEx costs based on usage, ideal for starting without hardware investment. On-premise requires CapEx investment in GPU servers and maintenance but offers predictable costs at scale. We guide you to the most economical long-term choice.

Question 22

What is the monthly maintenance cost of an AI agent?

Accepted Answer

Maintenance includes: API costs (token providers like OpenAI/Anthropic), server hosting, monitoring, and updates. For a medium-complexity agent, monthly costs start at 200-500 CHF. For high-volume systems, we optimize costs using smaller or open-source models hosted privately to reduce token dependency.

Question 23

Is a SaaS subscription or proprietary software better?

Accepted Answer

It depends. SaaS has low upfront costs but eternal fees and little customization. Proprietary software (built by Vudu) has higher initial cost but is a business asset you own forever, with no license fees (except hosting), tailored to your processes. For core processes and competitive advantage, proprietary software is almost always the financial winner long-term.

Question 24

Is ChatGPT legal in Switzerland for business use?

Accepted Answer

Yes, but with strict precautions. Using the free public ChatGPT with sensitive data potentially violates privacy laws as data may be used for training. Vudu implements only Enterprise versions or private APIs where data is NOT used for model training (zero-data retention), ensuring compliance with Swiss laws and nFADP.

Question 25

How do you handle the New Federal Act on Data Protection (nFADP)?

Accepted Answer

We are 'Compliance-Native'. We design systems respecting nFADP from the start ('Privacy by Design'): data hosted in Switzerland/EU, advanced encryption, pseudonymization of sensitive data before AI processing, and clear processing logs. Our clients receive a compliance technical sheet for every software released.

Question 26

Who owns the Intellectual Property (IP) of the developed AI?

Accepted Answer

Vudu transfers IP ownership of developed software to the client upon project completion. Source code, interface, and business logic are your assets. As for AI models, if we Fine-Tune a specific model on your data, that model is exclusively yours.

Question 27

Can chatbots give automated legal or medical advice?

Accepted Answer

Technically yes, but legally it's a risky grey area. We implement rigorous 'Guardrails': our bots must always identify as AI, include clear disclaimers, and in critical sectors always suggest human verification (Human-in-the-loop). We don't design AI to replace professional responsibility, but to support it.

Question 28

What happens if the AI makes a mistake or hallucinates?

Accepted Answer

We minimize hallucinations using RAG (Retrieval Augmented Generation), which constrains AI to answer ONLY based on your approved documents, citing sources. We also implement verification and feedback systems. However, for critical processes, we always recommend final human supervision. Business liability remains, and our contracts clarify technology limits.

Question 29

What is the difference between RAG and Fine-Tuning?

Accepted Answer

The most common technical question. RAG (Retrieval Augmented Generation) is like giving AI an open encyclopedia to consult: ideal for retrieving info from your real-time updated documents (cheap, precise). Fine-Tuning is like sending AI to school to learn a new style or specific language: it changes model behavior but doesn't add new factual knowledge (expensive, slow). For 90% of SMEs, RAG is the best solution.

Question 30

Python vs Node.js: what do you use for AI projects?

Accepted Answer

We use a hybrid 'Best of Both Worlds' approach. Python is irreplaceable for AI backend, Data Science, and Machine Learning (LangChain, PyTorch). Node.js/TypeScript (Next.js) is superior for building fast, scalable, modern web interfaces. Our architectures often use a blazing fast Next.js frontend communicating with robust Python microservices for AI processing.

Question 31

Can I host the LLM on my private servers (On-Premise)?

Accepted Answer

Yes. If privacy is extreme (e.g., banking, defense), we can implement powerful Open Source models (like Llama 3 or Mistral) directly on your physical servers or private cloud (VPC). This ensures no data ever leaves your infrastructure, offering the highest level of 'Air-Gapped' security.

Question 32

How do you integrate AI with legacy systems like SAP?

Accepted Answer

No need to rewrite everything. We build modern 'Integration Layers'. We use APIs if available, or RPA (Robotic Process Automation) technologies that 'watch' the screen and extract data from old systems just like a human, passing it to AI for processing. AI becomes the intelligent bridge between old ERPs and new efficiency.

Question 33

Do you use vector databases? Which ones?

Accepted Answer

Yes, they are the AI's long-term memory. We use Pinecone for managed cloud scalability, Weaviate for enterprise flexibility, or PGVector (PostgreSQL) for those who want to keep everything in a standard SQL database. The choice depends on data volume and latency needs. Vector databases allow AI to 'remember' millions of documents in milliseconds.

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Domande Frequenti

Cosa significa esattamente 'approccio AI-First'?

Chi è Vudu e cosa fa in Ticino?

Perché scegliere un'agenzia AI in Ticino invece di una all'estero?

Qual è la differenza tra Vudu e altre agenzie AI in Ticino?

Come si differenzia Vudu da Goodcode, Digitalkite e altre agenzie ticinesi?

Quali servizi di intelligenza artificiale offrite in Ticino?

Quanto costa sviluppare un'app o un sito web con AI in Svizzera?

Come l'intelligenza artificiale può aiutare la mia PMI in Ticino?

Offrite sviluppo web e app mobile in Ticino?

In quanto tempo potete sviluppare e consegnare un progetto AI?

Lavorate solo con grandi aziende o anche con startup e PMI?

Offrite consulenza strategica AI oltre allo sviluppo?

Quali tecnologie AI utilizzate per lo sviluppo software?

Cosa sono gli agenti AI e come possono aiutare la mia azienda?

Sviluppate GPT personalizzati e LLM custom per aziende?

Quali prodotti basati su intelligenza artificiale sviluppate?

Offrite automazioni AI avanzate come Ellipse e Organica?

Come garantite la sicurezza e la privacy dei dati con l'AI?

Quanto costa realmente un'implementazione IA per una PMI svizzera?

Come calcolate il ROI di un progetto IA?

Ci sono costi nascosti nel cloud vs on-premise?

Quanto costa il mantenimento mensile di un agente IA?

È più conveniente un abbonamento SaaS o un software proprietario?

ChatGPT e l'IA generativa sono legali in Svizzera per uso aziendale?

Come gestite la Nuova Legge sulla Protezione dei Dati (nLPD)?

Di chi è la proprietà intellettuale (IP) dell'IA sviluppata?

I chatbot possono dare consigli legali o medici automatizzati?

Cosa succede se l'IA commette un errore o ha un'allucinazione?

Che differenza c'è tra RAG (Retrieval) e Fine-Tuning?

Python vs Node.js: cosa usate per i progetti IA?

Posso ospitare l'LLM sui miei server privati (On-Premise)?

Come integrate l'IA con sistemi legacy come SAP o gestionali vecchi?

Usate database vettoriali? Quali consigliate?

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